dk678's Privacy Policy

1 Registration & Identity Information

When you open an account at dk678, we collect the following information:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Residential address
• National ID card or passport number (applicable during KYC verification)

This information is collected because verifying a user's identity and age as part of responsible gaming is our institutional responsibility.

2 Transaction & Financial Information

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer, we record the details of those transactions. However, we do not directly store any full bank account numbers or card numbers — this information is transmitted via SSL encryption and is securely held with the payment processor.

3 Technical & Automated Information

While you use dk678, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Logs of which pages on the site were viewed and for how long
• Cookies and session data (see details below)

dk678 uses your information only for the following purposes:

• To manage your account and verify your identity
• To process deposits, withdrawals, and transactions
• To monitor gaming activity and ensure responsible play
• To provide customer support (via live chat and the email [email protected])
• To detect fraud and ensure platform security
• To send legitimate promotional offers and updates (you can opt out of this at any time)
• To improve platform functionality

We do not sell your information to third parties and do not share personally identifiable information with advertisers.

dk678 may share your personal information with third parties only in the following limited circumstances:

• Payment Processors: Information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, and approved banking partners.
• Technology Service Providers: Trusted partners are used for server hosting, data analytics, and security services, and they comply with our privacy standards.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a competent authority.
• Fraud Prevention: Limited information may be shared with industry partners to detect and prevent fraudulent or deceptive activity.

Your personal information will not be transferred to third parties for any reason other than those stated above.

1 What Are Cookies

Cookies are small text files stored in your browser. dk678 uses cookies to provide a seamless user experience and to improve site functionality.

2 What Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Help remember your preferences (such as language).
• Analytics Cookies: Used to understand site traffic and usage patterns.

You can disable cookies at any time from your browser settings. However, disabling certain cookies may limit some site functionality.

dk678 retains your personal information only for as long as necessary. As a general rule:

• Information for active accounts is retained for as long as the account remains active.
• Even after an account is closed, certain information may be retained for a specified period for legal, financial, and dispute resolution purposes.
• Transaction and financial records are retained in accordance with applicable financial regulations.
• Marketing preferences are updated as soon as you withdraw your consent.

As a dk678 user, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: Where there is no legal obligation to retain it, you may request deletion of your personal information.
• Right to Restrict Processing: In certain circumstances, you may request that processing of your information be suspended.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.

To exercise these rights, contact us by email at [email protected] or notify our support team via the site's live chat.

dk678 strictly provides services only to those aged 21 and above. We do not knowingly collect any personal information from anyone under the age of 21. Age verification is a mandatory step in the registration process.

If a parent or guardian believes their minor child has mistakenly opened an account at dk678, please contact [email protected] immediately — we will take prompt action.

If you agree to receive promotional offers, bonus updates, or newsletters from dk678, we may contact you at your email or mobile number. However:

• You can stop these communications at any time by clicking the "Unsubscribe" link in any marketing email or by notifying the support team.
• Even after opting out, important transactional notifications will continue to be sent.

The dk678 website may at times contain links to third-party websites. We are not responsible for the privacy practices of those external sites. If you visit any external site, you are advised to read that site's own privacy policy.

dk678 reserves the right to update this Privacy Policy at any time. If any significant changes are made, we will post a notice in a prominent location on the site and/or notify you at your registered email address.

Continued use of dk678 after any changes will be considered acceptance of the updated policy. You are therefore advised to visit this page regularly.

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact us:

• 24/7 Live Chat — directly through the dk678 site
• [email protected]

Our support team provides assistance in both Bengali and English.